T E R M S
A N D
C O N D I T I O N S
Bookings are done exclusively Online. Your Order is reserved and confirmed upon the payment of the Advance, via online invoice, to your email address.
Once you, the Costumer, make the payment of the Advance, you acknowledge and accept the forgoing terms and conditions, and agree to hold LV's Bakery free of any liability for any and all damage the cake or baked goods may incur as a result of LV's Bakery decisions, actions, or the decisions and/or actions of LV's Bakery's agent. No exceptions.
The Deposit shall be received no less than 7 days before the pick up/delivery day. All LV's Bakery Bookings are upon availability, on a first come basis. The minimum Deposit shall equal 50% of the total balance and is required to reserve the date.
Last minute orders will have an extra 25%-50% fee. A last minute order is any order booked with less than one week/7 days in advance, and will be booked upon availability only.
Final Payment of the remaining balance, if any, will be done via online invoice, it will be sent 48 hours before your pick up or delivery day, and is due 24 hours before the pick up or Delivery day. If payment is not received by then, LV's Bakery will cancel your order and no cake nor refunds will be given.
Any Reschedule of the Pick up/delivery day and/or time, must be made no less than 7 days prior the pick up/delivery day stated on the invoice, and will be or will be not accommodated, upon availability.
Reschedules might have an increase in the total cost, anywhere between 0 to 25%. Any additional charges incurred from a reschedule will be included in the final payment.
You are entitled to Reschedule your Order One Time without a charge. Reschedules will be valid up to six (6) months after the Pick up/delivery date stated on the invoice.
Requesting a Reschedule with less than 7 days in advance will not be accepted.
If you, the Costumer, decide to Cancel the order for ANY circumstance, no refunds will be given.
If LV's Bakery has to Cancel the Order, a 100% refund will be given, unless the cancellation occurs because of accidental death of the owner and operator of LV's Bakery, in which case non refund will be given.
If any Natural Disaster or its consequences occur and it's the reason for LV's Bakery to Cancel an order non refund will be given.
At LV's Bakery, we take pride in our baked goods. If you are unsatisfied with your baked good, you must let us know at the moment of receiving it, no exceptions. We highly suggest that you personally receive your baked good, as we will not assume any responsibility if you send another person to receive it.
If the product gets damaged after the pick up or delivery has been done, no refunds will be given.
Cake flavors and textures are subjective. Monetary refunds requested due to flavor or texture will not be honored. We always bake/decorate a sample of your cake to ensure highest possible quality, so quality determination is solely at the discretion of LV's Bakery.
*See Cancellations Term.
Cake design is a Creative and organic process. All LV's Bakery Cakes are done with our own Quality and Style. For these reasons, we do not offer exact replicas of others' bakeries designs, under any circumstances.
At LV's Bakery will do our best to create your approved design as closely as possible, however, minor changes should be expected, based on LV's Bakery Creative License.
Any Changes (design, serving count, flavors, colors...) must be made 7 days prior the day stated on your invoice, and will be accommodate upon availability. Changes will result in an increase in the total cost. Any aditional charges incurred from an order change will be included in the final payment.
Use of Photography
LV's Bakery reserves the right to take photos of your baked goods for our own use, display or promotional advertising, in any commercial, personal, non-profit or editorial projects involving advertising, print media, web site publication or broadcast without any compensation to you.
Baked Goods pick up
Pick ups are at 10 am Wednesday to Saturday, and 11 am on Sundays. Only.
Baked goods are extremely fragile, and we highly recommend to have a Delivery scheduled. LV's Bakery also requires for you to carefully read the Pick up Instructions on this website.
If you, the Customer, decline the Delivery and set up service, it will means that you, the Customer, understand the risk involved transporting your own baked goods, and that you, the Customer, agree to take any responsibility for any damage that occurs once the baked goods are on your hands. We highly suggest that you personally receive your baked goods, as we will not assume any responsibility if you send another person to receive it.
If you, the Customer, have chosen to forgo delivery and set up, you also have forfeited the right to have LV's Bakery be available to repair any damage that may occur to the cake after you take possession of it.
LV's Bakery shall not assume any responsibility nor give any refunds for any damage occurred to any baked goods for improper handling.
Delivery and set up
If a delivery and set up was schedule, once is complete, LV's Bakery shall not assume any responsibility for your guests', Barista's, caterer's or any other person's acts with regard to your cake, or any property damage or injury that occurs as a result of our services and/or provision of your cake. You should properly supervise the wait staff/servers, guests, the photographer and any performers (live or DJ) to prevent them from damaging the cake by any means including, but not limited to, poking, touching, bumping the cake or the table/display stand/surface on which the cake is displayed.
It is your responsibility to arrange with the venue an appropriate spot for the cake, and should not be near of any known heat source(s), including, but not limited to, central heating vents, radiators, portable heaters, massed displays of candles, high intensity lights, and/or direct sunlight through a window, and it should be ready before the Delivery time, in case a delivery is scheduled.
It is your responsibility to arrange with the venue a spot for the cake display area that is not subject to extreme vibrations, regardless of source, including but not limited to being too near the dance floor or too near the loudspeakers.
LV's Bakery can not be held liable for damage on a cake that is displayed outdoors, or close to any exits, since natural outdoors conditions such as hot weather, wind, humidity, or unlevel ground will weaken or ruin the infrastructure and/or decorations on the cake.
The use of food coloring on baked goods has the potential to stain linens, clothing, furniture, and teeth upon contact. LV's Bakery cannot be held liable for issues resulting from any choice of colors.
LV's Baked goods may contain or come into contact with milk, eggs, wheat, nuts, soy and other allergens. You agree to notify your guests of this risk. LV's Bakery shall not assume any responsibility for any allergic reactions.
All LV's Bakery products are shelf stable, fresh baked, by the order. LV's Bakery products are meant to be for same day consumption, subject to proper Handling & Storage conditions such as protection from weathering damage, direct or indirect sunlight exposure, UV & other similar type radiations, higher temperature, dust, chemical fumes, naked flame, smoke or similar exposures.
LV's Bakery shall not assume any responsibility for spoiled baked goods, as we do not have control of their handling nor storage conditions after pick up/delivery.
Natural or Non Natural Disaster
LV's Bakery will Reschedule your Order to the next available date, in the event of a Natural or Non Natural Disaster, or its consequences. A Natural disaster is a major adverse event resulting from natural processes of the Earth; examples include fires, floods, hurricanes, tornados, volcanic eruptions, earthquakes, tsunamis, and any other geologic processes. A non-natural disaster is caused by human activity and is often the result of carelessness or under-caution (e.g. pandemic, terrorist attack). A 00% refund of your Advance will be given if LV's Bakery has to Cancel/Reschedule your Order for a Natural or Non Natural Disaster or its consequences. If a Cancellation occurs on your end, non refunds will be given.
On the event of a Hurricane, Cat 1 and over, LV's Bakery will close temporarily, and will resume operations until fully functional. This will result on the Rescheduling of your Order.